Bluetooth voice dialing problem

chuckh1958

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My Motorola Q recently died and I replaced it with a Samsung Jack sgh-i637 (company issued - I had no choice on the smartphone model). I paired the phone and car but sometimes the voice activated dialing does not work. If I say "call so-n-so" the car tries to dial the phone # but the Jack never switches to the phone app. After about 20 seconds the car gives up trying. Other times it works.

If I dial directly on the phone, everything works as expected and the call comes over the car speakers.

Anyone know what I can do to fix this?
 
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