Kia Forte reliability - better info, ASAP

[mkaresh]

alot of those "repairs" come from recalls, too. not necessarily things that are broken, like the radio recall that reprogrammed the bass gain on the speakers. they count those as "repairs" too

An assumption? Actually, we don't count recalls as repairs unless the owner noticed the problem before learning of the recall.

 

[mschiavoni]

true, but it still goes into the dealers' books, and, in my experience, its counted as a "repair"

 

[mkaresh]

true, but it still goes into the dealers' books, and, in my experience, its counted as a "repair"

I thought you were referring to my survey results. I guess you were talking about a count of the number of cars in dealer service bays.

 

[KoupCoupe]

mkaresh we're just discussing the surveys, personal observations, and forum inputs...not attempting to argue with you about your surveys. I work in quality assurance and know that primarily disgruntled customers are the most vocal and will make the extra effort to report their experiences. Those that find the service/product acceptable, or even outstanding, tend to keep quiet -- they don't want to make an extra effort to let their experience be known. Just the way it is...

 

[mkaresh]

What you say is definitely true. This is why I designed the survey the way I did, to collect data going forward and require continuous participation over time, not an immediate one-time response or only participation when people are most inclined to respond.

The results on the linked page support the effectiveness of this approach:

http://www.truedelta.com/latest-lemon-odds.php

Notice that for some models fewer than one-in-ten owners have reported a repair during the past year. In other words, with this system many people respond even when they've had no repair to motivate them.

 

[mschiavoni]

I thought you were referring to my survey results. I guess you were talking about a count of the number of cars in dealer service bays.

exactly. lol

 

[mkaresh]

We have an updated reliability stat for the Kia Forte based on owner experiences through December 31, 2010. Other sources of car reliability information won't cover the months since April until the summer or even fall of next car.

With a reported repair rate of 35 repair trips per 100 cars per year, the Forte is now better than average.

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in May and August.

To see how competitors compare, and sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We have an updated reliability stat for the Kia Forte based on owner experiences through March 31, 2011.

With a reported repair rate of 39 repair trips per 100 cars per year, the 2010 Forte is about average, but close to "better than average."

We'll have further updates in August and November. With more participants, we could provide more precise results and cover all model yers.

To see how competitors compare, and sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We have an updated car reliability stat for the Kia Forte based on owner experiences through June 30, 2011.

With a reported repair rate of 46 repair trips per 100 cars per year, the 2010 Forte is about average.

We'll have further updates in November and February. With more participants, we could provide more precise results and cover all model years.

To see how competitors compare, and sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We have an updated reliability stat for the Kia Forte based on owner experiences through September 30, 2011.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 77, small sample size

2010: 45

Both are about average, though the 2011 borders on "worse than average."

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates later this month and in May. With more participants, we could provide more precise results and cover all model years.

To see how competitors compare, and sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We have an updated reliability stat for the Kia Forte based on owner experiences through September 30, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 25

2010: 30

Both are now better than average.

We'll have further updates in February and May. With more owners involved, we could provide more precise results and cover all model years.

To see how competitors compare, and sign up to help:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We have an updated reliability stat for the Kia Forte based on owner experiences through December 31, 2012.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011: 29

2010: 28

Both are low.

Thank you, once again, to this forum and everyone who has been helping. We'll have further updates in May and August. With more owners involved, we could provide more precise results and cover all model years.

To see how competitors compare, and sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[mkaresh]

We've updated our reliability stats for the Forte to include owner experiences through March 31, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011 Forte: 15, low
2010 Forte: 33, low

We have two additional statistics, "Nada-odds" and "Lemon-odds", to indicate the percentage of cars with no repairs in the past year and those that required 3+ trips to the repair shop:

2010 Forte: 75, < 1

We'll have further updates in August and in November.

For the details, including the descriptions of reported repairs, and to sign up to help improve this information:

Kia Forte reliability ratings and comparisons

 

[RjForte]

Your site does not have enough people reporting on cars as far as I can tell. I looked up 4 cars I ownand the sample is so small it's a moot survey. Lets say your results are the same as JD Powers.......whats the TruePoint of your site?

2014 KIA Forte EX.......I brought mine in for the 1,000 mile look over. All came back 100% ok. Also had a car wash. In my case I've had the Forte long enough to tell anyone if it's reliable. I've never owned a KIA so I have no prior feelings about the car. Bottom line.......whats the TrueData worth when the samples are so small and no one reads it?

 

[mkaresh]

JD Power reports once a year, with a symbol not a stat, on the first 90 days and the third year of ownership. They provide no numerical stats, and nothing at all after the third year.

I don't know which cars you looked up. We tend to have stats for cars that sold well, but often not for those that did not. Not many people were buying IONs in 2007.

We've updated our reliability stats for the Forte to include owner experiences through June 30, 2013.

Repair frequencies, in terms of repair trips per 100 cars per year:

2011 Forte: 10, low
2010 Forte: 38, moderate

We'll have further updates later this month and in February.

To view competitors' scores and descriptions of reported repairs, and to sign up to help:

Kia Forte reliability ratings and comparisons

 

[RjForte]

Of the ION's sold in 2007 only a fraction of that number report on your site.

 

[mkaresh]

Only a fraction of owners participate in any survey. None of these surveys is able to cover every model, because for some of them not enough owners respond. With Saturn, the participation rate plummeted when the brand was killed.